Privacy Policy
Effective Date: 10 March 2026
1. Introduction
Centauri (‘we’, ‘us’, or ‘our’) is committed to protecting the privacy of all individuals who visit and use our website at http://www.centauri.com.au (‘the Website’). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Website, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully. If you do not agree with any part of this policy, please discontinue use of our Website.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
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- Fill out a contact, enquiry, or registration form
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- Subscribe to our newsletter or mailing list
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- Create an account or user profile
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- Purchase products or services
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- Communicate with us by email, phone, or through the Website
The types of personal information we may collect include your name, email address, phone number, postal address, and payment information.
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information, including:
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- IP address and approximate geographic location
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- Browser type, version, and operating system
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- Pages visited, time spent, and referring URLs
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- Device identifiers and cookie data
This information is collected through cookies, web beacons, and similar technologies to help us understand how visitors use our Website.
3. How We Use Your Information
We use the information we collect for the following purposes:
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- To respond to your enquiries and provide customer support
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- To process transactions and deliver products or services
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- To send you updates, newsletters, and promotional communications (where you have consented)
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- To improve and personalise your experience on our Website
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- To analyse usage trends and monitor Website performance
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- To comply with our legal obligations and enforce our terms
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- To protect against fraud, security threats, and unauthorised access
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:
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- Service providers and contractors who assist us in operating the Website or conducting our business, subject to confidentiality obligations
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- Payment processors for the purpose of completing transactions
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- Professional advisers including lawyers, accountants, and auditors
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- Regulatory authorities or law enforcement where required by law
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- A successor entity in the event of a business merger, sale, or acquisition
Where we disclose personal information to third parties, we take reasonable steps to ensure those parties protect the information in accordance with applicable privacy laws.
5. Cross-Border Disclosure
Some of our service providers may be located overseas, including in countries such as the United States and member states of the European Union. Where we transfer your personal information outside of Australia, we take reasonable steps to ensure the recipient handles it in a manner consistent with the Australian Privacy Principles.
6. Cookies and Tracking Technologies
Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand Website usage.
You can configure your browser to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may affect the functionality of certain parts of our Website. By continuing to use our Website without adjusting your cookie settings, you consent to our use of cookies.
7. Security of Personal Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include:
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- Secure Socket Layer (SSL) encryption for data transmitted via the Website
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- Access controls and authentication procedures
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- Regular security reviews and updates
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
8. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer needed, we take reasonable steps to securely destroy or de-identify it.
9. Your Rights
Under the Australian Privacy Principles, you have the right to:
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- Request access to the personal information we hold about you
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- Request correction of any personal information that is inaccurate, incomplete, or out of date
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- Lodge a complaint if you believe we have breached the Privacy Act or the APPs
To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within a reasonable timeframe. In some cases, we may be required by law to retain certain information and may not be able to delete it.
10. Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies only to information collected by our Website.
11. Complaints and Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal information, please contact us at:
Centauri
Website: http://www.centauri.com.au
Email: privacy@centauri.com.au
We will endeavour to respond to your enquiry or complaint within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at http://www.oaic.gov.au.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this document. We encourage you to review this Privacy Policy periodically.
Your continued use of the Website following any changes constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy was last updated on 10 March 2026.